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Coronavirus (COVID-19) pandemic update

This is an incredibly challenging time for people, families and businesses worldwide. To help provide our customers with the latest updates and more information about how ImportAppliances is responding to the coronavirus (COVID-19) pandemic, we’ve developed the Covid-19 updates page.

To our valued customers,

Firstly, we hope you are safe and well.

ImportAppliances continues to remain open for business and is committed to delivering the newest European kitchen appliances to your home, wherever you live. This is often a challenging task during the coronavirus (COVID-19) pandemic, as manufacturers have closed their factories, countries have closed their borders and our couriers only have a very limited amount of airfreight spaces available. 

To make sure we can source your appliances, please feel free to contact us and check product availability. If you're on a tight installation schedule, please let us know, so we can double-check with our courier partners TNT and FedEx if they are able to fly to your destination and meet the required deadline. 

We have focused on social distancing for our team in the office and warehouse to keep them as safe and well as possible and minimise risk. We might take a little longer to get your orders to you but we'll keep you posted on any delays. Thank you for your support and patience.

We're sorry for any inconvenience caused, but hope you understand we're doing our very best to source and ship your items.

For updates on our response to the coronavirus (COVID-19) situation and for updated service announcements please visit this page. If you have any questions on product availability, delivery, your order status, please do not hesitate to contact us, as always we love to hear from you.

Take care and stay safe! We’re all in this together.

Thank you,
your ImportAppliances team

ps: If you have any questions or concerns, please contact us, the best way to reach a Customer Service team is via the online chat or email

2021 update:

November 2021; Manufacturers inform us that a wide selection of appliances is still subject to delays. These are due to high demand and industry-wide availability issues on a range of components. Due to the unpredictability of the global supply chain network, manufacturers find it extremely difficult to provide us with accurate future delivery information. They acknowledge this can create challenges for you but ask please bear with them and us (ImportAppliances) as your chosen retail partner at this time.

Ovens; Delays to a number of models
Cooktops; Delays to a number of models
Rangehoods; Almost no delays
Dishwashers; Severe delays
Drawers; Almost no delays
Coffee makers; Almost no delays

Once again we thank you for your patience and understanding.