What happens when something goes wrong?

All appliances sold by ImportAppliances come with a 2-year manufacturers’ warranty on parts.

What happens when thing go wrong? Your warranty on kitchen appliances .

The 2 years European manufacturers’ warranty means:

  • Al appliances come with a 2-year manufacturers warranty on parts. So if anything goes wrong within 2 years of purchase you can send us the parts and we'll get them replaced by the manufacturer under warranty.
  • You will be responsible for shipping the broken part to Europe, however, ImportAppliances will cover the cost of shipping it back once it has been repaired or replaced.

Please note that warranty is limited to technical faults and will not cover damage due to wrong installation, misuse, accidental damage, etc. Warranty is also limited to personal use only.

If you have any further questions or would like to request a repair, please send an e-mail or give us a call.